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This Privacy Policy (the “Policy”) explains how Minted, LLC ("Minted") handles your personal information we collect when you use our services over the Internet, including the Minted website located at www.minted.com and affiliated domains controlled by Minted (the “Website” and/or “Services”).
Please review this Policy carefully. By using the Website or any of the Services we provide, you agree to the personal data practices explained below. If you do not agree with these practices, please do not use the Website or Services or otherwise provide us with your personal information. Remember that your use of Minted’s Website and Services is at all times subject to the Terms of Service, which incorporate this Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service. If you have a disability, you may access this Privacy Policy in an alternative format by contacting privacy@minted.com.
We do not require registration in order to browse the Website. You may choose to give us your contact information during registration or at other times. We then may use that information to contact you about the products and services on our site. Registration is required to use certain interactive features such as reviewing products, saving designs, and placing orders. We offer the ability to access Minted by logging in with or connecting via a third party social network or email service, including but not limited to Facebook or Facebook Connect (each, a “Third Party Platform”). If you access the Website via a Third Party Platform we will access and store the information explicitly allowed by such Third Party Platform by their terms of service or otherwise, once you allow us to do so, through an interface provided by the Third Party Platform. As we do not have control over the user interface provided by Third Party Platforms, we do not take any responsibility for any changes or problems with the interface or exchange of information provided by any Third Party Platforms.
By accessing Minted via a Third Party Platform, you grant Minted permission to contact you at the email address associated with your account associated with the Third Party Platform. Members of Minted’s marketing lists will occasionally receive information on our products, services, special sales, and our newsletter. You may opt out from receiving these types of information, and you may unsubscribe at any time by changing the settings in your account profile on the Website or by clicking the “unsubscribe” link in an email from us.
Among other things, registration allows a user to utilize 'saved design' functionality on the Website. Users may customize a virtually unlimited number of stationery items. The text on these saved designs may contain personal information including addresses, contact information, dates of personal events or any other personal information you provide. This information is only available to the registered user and Minted staff. The registered user also has the ability to 'share their saved designs.' This is available so that a customer can allow other people to view or comment on their saved stationery designs. Minted will provide a link to the invitee to view the saved stationery. Saved designs are not publicly available, but please note that anyone who receives the link to your saved design can see it. The customer may also explicitly choose to share a design on a social network or other publishing mechanism. Any designs or personal information shared on third party services are subject to that service’s terms of use and applicable privacy policies.
We collect personal information when you register with us and when you use our Services, or, in some circumstances, when you visit one of our physical store locations.
Information you provide to us directly: We collect information you provide to us. For example, we collect personal identifiers such as your name and email address from you when you register for a Minted account, so that you can create a log in to access your account. When you place an order, we collect your phone number, email address, billing and shipping address and credit card information, so that we can fulfill your order and ship your product or product samples. We may also collect information you provide as part of selecting your preferences, including within your account settings, and commercial information, such as the Minted products you have purchased or offered for sale.
If you participate in Minted as an artist, in addition to the above we may collect your signature and education for purposes of offering and promoting your products on the Minted platform and applying your signature to manufactured products, and your financial information for purposes of paying commissions or reimbursements.
We also collect any information you voluntarily provide to us, which may include your date of birth and protected characteristics such as your age and gender to customize products, as well as visual information such as photographs and images you upload (and, if you participate in Minted as an artist, any video and audio recordings you provide). If you participate in our user testing, we collect recordings of you user testing session (with your consent).
We may also collect and store information about other people that you provide to us when you use our services, including without limitation email and mailing addresses of family and friends (for example, when you submit a guest list for an event for the purpose of creating customized invitations), and any such information you store is personal information.
Information we automatically collect when you use our Services: We may also automatically collect certain information about how you access or use the Website and our services including, but not limited to, information about your internet domain address, clickstream information, IP address, browsing history, and other electronic markers and identifiers. We also collect imprecise geolocation information as implied by your IP address. We collect inferences drawn from your shopping preferences and other activity on our Website. We may also collect information through the use of cookies, web beacons and similar technologies and use third-party service providers that may use cookies, web beacons and similar technologies to help operate their services. For more information about use of cookies, please see our Cookie Policy. We use this information to develop and manage our products and services, better understand activity on our Website and customer purchase patterns, to process and distribute payments to affiliates, to develop and manage marketing plans and strategies, and to measure performance thereof. We also use it to manage infrastructure performance and capacity.
Social Networks and Third Party Platforms: By accessing Minted via a Third Party Platform, you authorize Minted to receive certain of your personal information that is available on or through your Third Party Platform account, including, without limitation, your profile information, name, email address, gender, birthday, current city, friends or follower names, your photos, profile picture, privacy settings and certain other information and identifiers that will be disclosed to you during the login process. The information we receive will depend on the policies and your account settings with the Third Party Platform.
Other Users: We also may receive certain personal information about you from other users when they upload your contact information to their address book, send you correspondence through Minted services including Online Invitations and Wedding Websites, or perform other related activities.
Service Providers and Business Partners: We also collect information from partners such as service providers (including data licensors, analytics providers, and payment processors), public databases, our marketing partners, and advertisers. This may include information about your interests, demographic data, purchasing behavior, and your activities online (such as websites visited and advertisements viewed). We use this to better understand your preferences and interests, and to customize content and advertisements for you.
We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal information, please contact us at privacy@minted.com.
We process personal information to operate, improve, understand and personalize our Services. We use personal information for the following purposes:
Providing, Customizing, and Improving the Services:
Marketing the Services:
Corresponding With You:
Legal Requirements:
Information you provide for product design and sale purposes: If you submit product designs for sale on the Website, in addition to any other information required to be provided as part of the submission and merchandising process, Minted requires that you provide your first and last name and location and that you agree to having your name displayed to visitors of the Website alongside your designs. Your product reviews, comments and any other information you make available in public areas of the Website can be seen by people and organizations not related to or controlled by Minted.
Surveys, promotions and sweepstakes: From time to time, you may take part in surveys, promotions, contests or sweepstakes. The information we collect from these surveys, promotions, contests and sweepstakes may be matched with individual customer accounts and used by Minted to improve your overall customer experience, and may be shared with the select third parties who we partner with in such surveys, promotions, contests or sweepstakes.
Minted will not rent, sell, or share your personal information with other people or nonaffiliated companies except to provide products or services that you have requested, or unless we have your permission as agreed in this Policy or otherwise, or as set forth in the California Privacy Rights section below. In certain circumstances, we may disclose your personal information to the following categories of service providers and other parties:
Service Providers:
Service Providers:
Parties You Authorize, Access or Authenticate:
Other Sharing of Personal Information
You may specify an email address for the recipient if you wish for us to send them an email notification 'gift message.' The shipping recipient will not be opted in to any marketing distribution lists without their permission.
We may share personal information in order to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We also may share personal information when we believe it necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
We may share your information with users and guests invited by you to use services that you have requested including without limitation Online Invitations and Wedding Websites. You may also choose to share your personal information publicly in connection with our services including without limitation Online Invitations and Wedding Websites.
As set forth above, we may share your information with other companies (including select data cooperatives) whose products and services you may find useful. These companies may contact you in order to provide you with information about these products and services. If you prefer that we do not share your name and address as provided in this paragraph, please email us at privacy@minted.com. It is important to understand that with some companies or online partners, your information must be shared in order to receive services you have requested through the Website. Opting out of sharing your information for marketing purposes will not prevent your relevant information from being provided to shippers when you order products for delivery or from other sharing for non-marketing purposes. Similarly, this will not prevent us from sharing information as and to the extent it is combined or aggregated (in a non-personally identified manner) or otherwise analyzed by us or our service providers.
Business Transfers
Furthermore, if we choose to buy or sell assets, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party, and we would share personal information with the party that is acquiring our assets. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy.
You may edit your Minted account information at any time. You can opt in or out from future communications of special offers and new product information, or you can unsubscribe by following instructions contained in the messages you receive or by contacting privacy@minted.com. We may send you certain communications relating to our service, such as service announcements and administrative messages that are considered part of your account membership. We do not permit you to opt-out of receiving those messages.
You may request deletion of your account by contacting us at privacy@minted.com. Some information may remain in our records after your deletion of such information from your account, for example information relating to orders placed with us.
If you are a resident of California, certain additional rights may be available to you. Please visit the California Privacy Rights section below to learn more about your rights and how to exercise them.
If you are a resident of the European Union (“EU”), United Kingdom, Liechtenstein, Norway, or Iceland, please see the EU Residents section below for additional rights you can exercise over your personal data.
A note about email marketing
By creating an account, purchasing our products or saving a design on the Website, you may be opted into receiving email messages. These messages could include changes to features of our service and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these types of promotional communications from us, you may (i) select the unsubscribe link which is present in each email, (ii) update your email preferences in account settings, (iii) contact customer service at any time, (iv) email privacy@minted.com, or (v) submit your request in this web form. Opting out may prevent you from receiving email messages regarding special offers, improvements, or other updates from Minted.
Beginning January 1, 2020, the California Consumer Privacy Act of 2018 (“CCPA”) provides California residents with additional rights as described below. Please note that your right to know and right to delete are subject to certain exceptions under the CCPA, for example as necessary to perform or evidence a transaction or contract, comply with a legal obligation, or when a consumer’s identity cannot be reasonably verified. For this section, we use the terms “personal information” and “sale” as those are defined in the CCPA. If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of personal information shall control to the extent of such conflict. If you have any questions about this section or whether any of the following rights apply to you, please contact us at privacy@minted.com.
Disclosures of Your Personal Information
We collect the following categories of personal information, as defined in the CCPA, from or about you (including in some circumstances when you shop at a Minted retail store) and may have disclosed this information for a business purpose:
To learn more about the categories of personal information we collect from or about you, and the categories of sources from which we collect this information, please see the Information Collected and the Use of Information sections, and to learn more about the business or commercial purposes for collecting this information, see “Our Business or Commercial Purposes for Collecting Personal Information.” For a description of the categories of third parties with whom we have shared personal information for a business purpose, see “Information and Disclosure.”
Exercising Your Rights
Access: You have the right to request certain information about our collection and use of your personal information over the past 12 months. In response, we will provide you with the following information:
If we have disclosed your personal information to any third parties for a business purpose over the past 12 months, we will identify the categories of personal information shared with each category of third party recipient.
If we have sold your personal information over the past 12 months, we will identify the categories of personal information sold to each category of third party recipient.
Deletion: You have the right to request that we delete the personal information that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your personal information to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.
Exercising Your Rights: To exercise the rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected personal information, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use personal information provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.
We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
You may submit a Valid Request using the following methods:
You may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.
Personal Information Sales Opt-Out and Opt-In: While we do not share your personal information in exchange for money, we may disclose certain information about you if you are a Minted customer for purposes that may be considered a “sale” under the CCPA. For the purposes of the CCPA, over the last 12 months, we have sold the following categories of your personal information to third parties:
We sell your personal information to the following categories of third parties:
For example, we may disclose information to advertising partners and companies that perform advertising-related services in order to provide you with more relevant advertising tailored to your interests. This information may include identifiers such as your IP address, advertising identifiers, your email address, your age and gender, your internet or other electronic network information such as your interaction with an ad, geolocation data, and commercial information such as your purchase history. Additionally, our marketing cooperative and data warehouse partners may send you promotional materials and catalogues for other products and services that may be of interest to you. Finally, our use of analytics platforms may be considered a “sale” under the CCPA.
You have the right to opt-out of the sale of your personal information. You can opt-out using the following methods:
Once you have submitted an opt-out request, we will not ask you to reauthorize the sale of your personal information for at least 12 months.
We do not knowingly sell the personal information of minors under 16 years of age.
We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA: We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates or levels of quality of the goods or services you receive related to the value of personal information that we receive from you.
Other California Resident Rights: Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of personal information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Minted pursuant to Section 1798.83 of the California Civil Code, please contact us via email at privacy@minted.com or by mail at Minted, 747 Front Street, Suite 200, San Francisco, CA 94111; Attention: Privacy. Please allow 30 days for a response.
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at privacy@minted.com with the subject line “Nevada Do Not Sell Request” and providing us with your name, or by using the following web form. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.
Do Not Track ("DNT") is a preference available in many web browsers which allows you to inform websites you visit that you do not want them collecting information about you. Minted does not currently respond to DNT signals, which means that we may collect information about your online activity both while you are using the Services and after you leave our Services. For further details regarding DNT, visit donottrack.us.
A cookie is a small data file that your computer downloads from the Website, containing information about you to facilitate interaction with the Website and our services. Cookies make it possible for us to store contents of your shopping cart until you are ready to check out, and to recognize your browser when you visit. By doing this, we can personalize your visits and save you time during checkout. Cookies can also enable us to track and target the interests of our users to enhance the experience on the Website. If you reject the cookie, you may still use the Website. However, in order to enjoy the benefits of being a registered user of the Website, your browser must be set to accept cookies. Currently, we do not alter our data collection and use practices in response to Do Not Track signals. For more information about our use of cookies and how to change your browser settings, please see our Cookie Policy.
You can opt-out of being targeted by certain third-party ad-servers and Minted served ads online using the National Advertising Initiative’s Opt-Out Tool, the About Ads Opt-Out Tool, or on TrustArc’s site.When browsing the Website, cookies from other websites (known as ‘third party cookies’), may be placed on your computer and we may also permit third parties to use web beacons and similar technologies. These may be used for to help us better understand how the Website and our services are accessed and used, including for web analytics, placing advertising on those sites in the future or for other purposes. Among other things, advertising may be targeted at you based on the fact that you have visited the Website and is personalized based on your browsing activity. We do not control the practices of any third-party providers, and this Policy does not cover the use of cookies, web beacons or similar technologies by any third parties. If you see one of these advertisements but would prefer to opt-out you can do so using the 'i' icon on the top-right of the advertisement.
When our registration or order forms ask you to enter sensitive information (such as credit card number), that information is encrypted for transmission. When you provide information via these forms, we use SSL encryption and this should be indicated by a ‘lock’ or similar icon in web browsers such Microsoft Internet Explorer, Apple Safari, Google Chrome and Mozilla Firefox.
Minted has implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
The Website may contain links to or features from other websites. Our Policy only applies to the Website and we are not responsible for the privacy practices or the content of other websites. You should check the privacy policies of those sites before providing your personal information to them.
As this Policy is part of our Terms of Service, any disputes involving you and us that relate to privacy or the use of your information, and that arise out of or are related to this Policy or our services, will be subject to our Terms of Service, including any provisions regarding the limitation of damages and liability, choice of law, and dispute resolution. Any dispute resolutions proceedings will be conducted only on an individual basis and not in a class or representative action or as a named or unnamed member in a class, consolidated, representative or private attorney general legal action. Your access and use of the Website signifies your explicit consent to this waiver.
We reserve the right to update or modify this Policy at any time without prior notice. For this reason, we encourage you to review this Policy whenever you purchase products from us or use the Website so that you may be informed of any updates. Amendments to this Policy are effective immediately when posted on this Website. Your continued use of the Website after posting of amendments will be deemed your acceptance of the changes to this Policy.
You can determine when this Policy was last revised by referring to the date it was “Last Updated” above.
Your personal information will be collected and stored in the United States, and subject to the laws of the United States. If you reside in a country outside the United States, please note that the data protection and privacy laws of the United States may not be as protective as the laws in your country. You agree that except to the extent laws of another jurisdiction are directly applicable to Minted, the laws of the United States and the State of California will govern the processing of your personal information, including any obligations of security and third party sharing.
If you are a resident of the European Union (“EU”), United Kingdom, Liechtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data.
For this section, we use the terms “Personal Data” and “processing” as they are defined in the GDPR. Minted will be the controller of your Personal Data processed in connection with the Services.
If there are any conflicts between this section and any other provision of this Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following applies to you, please contact us at privacy@minted.com.
What Personal Data We Collect From You
For information on what Personal Data we collect from you, please see the Information Collected section above. For information on how we use that Personal Data, see the Use of Information section above.
We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.
Please see the “Information Sharing and Disclosure” section above.
We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.
We seek to protect Personal Data using appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity. Please see the Security section above.
You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email privacy@minted.com or write to us at Minted, 747 Front Street, Suite 200, San Francisco, CA 94111; Attention: Privacy. You can also submit a request at the following web form. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.
The Website and Services are hosted and operated in the United States (“U.S.”) through Minted and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to Minted in the U.S. and will be hosted on U.S. servers, and you authorize Minted to transfer, store and process your information to and in the U.S., and possibly other countries. You hereby consent to the transfer of your data to the U.S. pursuant to EU-U.S. or Swiss-U.S. Privacy Shield Frameworks, respectively, the details of which are further set forth below.
Minted has certified to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks set forth by the U.S. Department of Commerce regarding the collection and use of Personal Data transferred from the EU and Switzerland to the U.S., respectively. For more information about the Privacy Shield Program, and to view Company’s certification, please visit www.privacyshield.gov. Minted is committed to the Privacy Shield Principles of (1) notice, (2) consent, (3) accountability for onward transfer, (4) security, (5) data integrity and purpose limitation, (6) access and (7) recourse, enforcement and liability with respect to all Personal Data received from within the EU and Switzerland in reliance on the Privacy Shield. The Privacy Shield Principles require that we remain potentially liable if any third party processing Personal Data on our behalf fails to comply with these Privacy Shield Principles (except to the extent we are not responsible for the event giving rise to any alleged damage). Minted’s compliance with the Privacy Shield is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Please contact us at privacy@minted.com with any questions or concerns relating to our Privacy Shield Certification. If you do not receive timely acknowledgment of your Privacy Shield-related complaint from us, or if we have not resolved your complaint, you may also resolve a Privacy Shield-related complaint through JAMS, an alternative dispute resolution provider located in the United States. You can visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint, at no cost to you. Under certain conditions, you may also be entitled to invoke binding arbitration for complaints not resolved by other means.
What If You Have Questions Regarding Your Personal Data? If you have any questions about this EU Residents section or our data practices generally, please contact us using the following information:
Name: Minted, LLC
Physical address: Minted, LLC; 747 Front Street, Suite 200, San Francisco, CA 94111; Attention: Privacy
Email address for contact: privacy@minted.com
Designated representative and contact information:
DP-Dock GmbH
Minted, LLC
Ballindamm 39
20095 Hamburg
E-Mail: minted@gdpr-rep.com
We uncover design genius through ongoing design competitions. At Minted, all that matters is good design. Designers submit, and the Minted community votes to tell us what to sell.
