This Privacy Policy (the “Policy”) explains how Minted, LLC ("Minted") handles your personal information we collect when you use our services over the Internet, including the Minted website located at www.minted.com and affiliated domains controlled by Minted (the “Website” and/or “Services”), and otherwise through our relationship with you.

Please review this Policy carefully. By using the Minted Website or any of the products or Services we provide, you agree to the personal information practices explained below, which may be updated from time to time. If you do not agree with these practices, please do not use the Website or Services or otherwise provide us with your personal information. Remember that your use of Minted’s Website and Services is at all times subject to the Terms of Service, which incorporate this Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service. If you have a disability, you may access this Privacy Policy in an alternative format by contacting privacy@minted.com.

REGISTRATION

We do not require registration in order to browse our Website. You may choose to give us your contact information during account creation or at other times. We then may use that information to contact you about the products and Services on our site. A Minted account is required to use certain interactive features such as reviewing products, saving designs, and placing orders. We also offer the ability to access Minted by logging in with or connecting via a third party social network or email service, including but not limited to Facebook or Facebook Connect (each, a “Third Party Platform”). If you access the Website via a Third Party Platform we will access and store the information explicitly allowed by the Third Party Platform under their terms of service or otherwise, once you allow us to do so, through an interface provided by the Third Party Platform. As we do not have control over the user interface provided by Third Party Platforms, we do not take any responsibility for any changes or problems with the interface or the exchange of information provided by any Third Party Platforms.

By accessing Minted via a Third Party Platform, you grant Minted permission to contact you at the email address associated with the Third Party Platform. Members of Minted’s marketing lists will occasionally receive information on our products, services, special sales, promotions and our newsletter. You may opt out from receiving this information, and you may unsubscribe at any time, by changing the settings in your account profile on the Website or by clicking the “unsubscribe” link in an email from us.

INFORMATION COLLECTED

The information described below includes the following categories of data within their meaning under California Law (described under “California Privacy Rights”): Identifiers; Other individual records; Demographics; Commercial information; Internet activity; Sensory visual data; Geolocation data; and Inferences. We collect these types of information from our registered members, as well as people who use the Website without purchasing or registering for a membership, although we generally collect a more limited set of information from those who are not registered.

SOURCE OF INFORMATION: YOU

We collect personal information when you create an account with us and when you use our Services, and, in some circumstances, when you visit one of our physical store locations, if any.

Information you provide to us directly: We collect information you provide to us. For example, we collect personal identifiers such as your name and email address from you when you create a Minted account, so that you can log in to access your account. When you place an order, we collect your phone number, email address, billing and shipping address and credit card information (we retain only the last 4 digits, as your full credit card information is processed by a third party), so that we can fulfill your order and ship your product(s) or product sample(s). We may also collect information you provide as part of selecting your preferences, including within your account settings, the Minted products you have purchased or offered for sale. We also collect the information you provide for technical or customer service requests including via chat, email, text and phone. If you participate in user testing, we collect recordings of your user testing session. We collect your age, date of birth and professional/employment information only if you provide these to us voluntarily through your use of the Services.

A Minted account allows a user to utilize 'saved design' functionality on the Website. Users may customize a virtually unlimited number of stationery items. These saved designs, including their text, may contain personal information including names, photographs, addresses, contact information, dates of personal events and any other personal information you may provide. This information is only available to the registered user and Minted employees and contractors. The registered user also has the ability to 'share their saved designs.' This is available so that a customer can allow other people to view or comment on their saved stationery designs. Minted will provide a link to the invitee to view the saved stationery. Saved designs are not publicly available, but please note that anyone who receives the link to your saved design will be able to view it and access any personal information contained therein. A customer may also explicitly choose to share a design on a social network or other publishing mechanism. Any designs or personal information shared on third party services are subject to that service’s terms of use and applicable privacy policies.

Information Provided in Surveys, Promotions and Sweepstakes: Occasionally, you may take part in surveys, promotions, contests or sweepstakes sponsored by Minted. The information we collect from these surveys, promotions, contests and sweepstakes may be matched with individual customer accounts and used by Minted to improve your overall customer experience, and may be shared with the select third parties who we partner with in such surveys, promotions, contests or sweepstakes.

Information About Other People: We may collect and store information about other people that you provide to us when you use our services, including without limitation email and mailing addresses of family and friends (for example, when you submit an event guest list to create customized invitations, and when you provide any photographs of family and friends), and when you upload address, birthdate or occasion information in our Minted Address collection. Any such information you store is personal information. We rely on you to obtain the permission of other people to allow us to collect their personal information. Please be mindful of your own privacy needs and those of others as you choose what to share and what to make public. We cannot control the privacy or security of personal information you choose to make public. We do not, however, “sell” or “share” information from your address book for advertising purposes within the meaning under California Law (see “California Privacy Rights”).

Information Provided by Artists: If you participate in Minted as an artist, in addition to the above we may collect your name, Minted Artist Store name, signature, image, background and educational materials for purposes of offering and promoting your products on the Minted platform and applying your signature to manufactured products, and certain financial information for the purpose of paying commission or providing reimbursements to you. We may request that you agree to having your name displayed to visitors of the Website alongside your designs. Your product reviews, comments and any other information you make available in public areas of the Website can be seen by people and organizations not related to or controlled by Minted. If you participate in our user testing, we may collect recordings of your user testing session (with your consent). We may ask that you voluntarily provide demographic information such as birthday, race/ethnicity, gender identity, sexual orientation, and social handles in your artist profile, and to indicate whether you are comfortable being featured in marketing opportunities based on your reported identities.

Information we automatically collect when you use our Services:

We and our business partners may also automatically collect certain information about how you access or use our Website and our Services including, but not limited to, information about your internet domain address, clickstream information indicating your activities on our Website, IP address, browsing history and other electronic markers and identifiers. We also collect imprecise geolocation information as implied by your IP address. We collect inferences drawn from your activity and shopping preferences on our Website, including products or Services purchased, obtained or considered such as your purchase history or other purchasing or consuming histories or tendencies and, if you are a Minted Artist, your product and sales history. We collect these inferences so that we can better understand your preferences and behavior, including to customize content and display advertising to you.

We may collect information through the use of cookies, pixels, web beacons and similar technologies. We use third-party service providers that may also use cookies, pixels, web beacons and similar technologies to help operate their services. For more information about use of cookies, please see our Cookie Policy. We also collect information when you interact with our customer service team and electronic customer service support, such as noting issues you raise and storing your conversations by phone or computer based chat sessions. For more information on how you can block or delete these technologies from your device and our practices related to opt-out preference signals, please see “Other Matters – Website Cookies” below.

We use session replay and behavioral analytics tools (such as mouse movements, clicks, scrolls, and typing patterns) to understand how visitors interact with the Website, diagnose technical issues, and improve our user experience. These tools may collect information about your clicks, text entries (even before submission), navigation paths, device characteristics, and interactions with our pages. Certain data points are automatically masked or blocked by our configuration before transmission.

SOURCE OF INFORMATION: THIRD PARTIES

Social Networks and Third Party Platforms: By accessing Minted via a Third Party Platform, you authorize Minted to receive certain of your personal information that is available on or through your Third Party Platform account, including, without limitation, your profile information, name, email address, gender, birthday, current city, friends or follower names, your photos, profile picture, privacy settings and certain other information and identifiers that will be disclosed to you during the login process. The information we receive will depend on the policies and your account settings within the Third Party Platform.

Other Users: We also may receive certain personal information about you from other users when they upload your contact information to their address book, send you correspondence through Minted services including customer generated Minted Websites, include you in photographs or text in their submissions, or perform other Services-related activities.

Service Providers and Business Partners: We collect information from partners such as service providers (including data licensors, analytics providers, and payment processors), public databases, our marketing partners, and advertisers. This may include information about your interests, demographic data, purchasing behavior, and your activities online (such as websites visited and advertisements viewed). We use this to better understand your preferences and interests, and to customize content and advertisements for you.

CHILDREN’S PRIVACY

We do not knowingly collect or solicit personal information from anyone under the age of 18 (though adults may choose to provide information about those under 18, as described in “Source of Information - You; Information About Other People”). If you are under 18, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal information, please contact us at privacy@minted.com.

USE OF INFORMATION

OUR BUSINESS AND COMMERCIAL PURPOSES FOR COLLECTING PERSONAL INFORMATION

We process personal information to operate, improve, understand and personalize our Services. We may process your personal information using artificial intelligence and automated decision-making technologies to provide, improve, and personalize our services, and such processing is carried out in accordance with this Policy and applicable law. We use personal information for the following purposes:

Providing, Customizing, Supporting, Maintaining and Improving the Services:

  • Creating and managing your account or other user profiles
  • Providing you with the products, Services and information you request
  • Meeting or fulfilling the reason you provided the information to us
  • Providing and improving support and assistance for the Services
  • Allowing users to respond to and comment on customer generated Minted websites and other user generated content
  • Sending reminders and event invitations at the direction of users
  • Displaying guests’ names and comments by other guests of the same event
  • Sending post-event communication
  • Printing recipient addresses in your stationery or other orders
  • Improving the Services, including testing, research, analytics, and product development
  • Understanding how users interact with the Website and Services
  • Personalizing Website content and communications based on your preferences
  • Fraud protection, security, and debugging

Marketing the Services:

  • Providing a better website experience and gathering broad demographic information for aggregate use
  • Marketing and selling the Services
  • Showing you advertisements, including interest-based or online behavioral advertising

Corresponding With You:

  • Responding to correspondence received from you, contacting you when necessary or requested, including to update you regarding orders, order status and purchases made
  • Sending emails and other communications, including SMS text messages, that display content that we think will interest you and according to your preferences
  • Notifying you about certain products or Services we think you may be interested in learning more about

Legal Requirements:

  • Fulfilling our legal obligations under applicable law, regulation, court order, subpoenas or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities
  • Protecting the rights, property or safety of you, Minted or another party
  • Enforcing any agreement(s) with you
  • Responding to claims that any posting or other content violates third-party rights
  • Resolving disputes

Please note that we do not collect, use, or sell personal information for the purpose of training large language models.

INFORMATION SHARING AND DISCLOSURE

Minted will not rent, sell, or share your personal information with other people or non-affiliated companies except to provide products or Services that you have requested, as disclosed in this Policy, as you have otherwise agreed, or as set forth in the “California Privacy Rights” section. We do not sell your personal information for money. In certain circumstances, we may disclose your personal information to the following categories of service providers and other parties, in order for them to perform the following functions:

Service Providers:

  • Payment Processors
    • Our payment processing partners collect your voluntarily provided payment card information necessary to process your payment
    • If you sell products on Minted, our commission and reimbursement payment processors process your commission and reimbursement payments
  • Security and Fraud Prevention Consultants
    • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
  • Hosting, Technology and Communications Providers; Fulfillment Providers; Manufacturing Partners; Product Rendering Software Providers; Data Storage Providers; User Testing Service Providers; Analytics Providers; Staff Augmentation Personnel; Trade Partners, i.e. photographers, wedding planners, venue coordinators, fundraisers, event organizers and invitation services, and the like
    • To perform operational services (such as hosting, billing, fulfillment and shipping, data storage, security, web service analytics) and/or to make certain services, features or functionality available to our users
    • Debugging to identify and repair errors that impair existing intended functionality
    • Printing and online proof rendering services
    • Performing other services on our behalf, including maintaining or servicing accounts, providing customer service, assisting with customer designs, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, organizing or inviting you to events, or providing similar services on behalf of the business or service provider we shared the information with
    • Undertaking research and user testing for technological development and demonstration of our Services
    • Undertaking activities to verify or maintain the quality or safety of our services
  • Ad Networks and Affiliate Marketing – we may disclose certain categories of personal information including identifiers, commercial information, and internet or similar network activity to parties such as Facebook for these purposes
    • Showing you targeted advertisements on third-party properties
    • To expand the reach and effectiveness of our own marketing campaigns
    • Auditing related to a current interaction and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, obtaining “lookalike audiences” (which are leads to individuals with characteristics similar to those of our current customers), and auditing compliance with specifications and other standards

    These activities may be considered “sales,” “sharing,” or “targeted advertising” under certain state laws.

  • Marketing Cooperatives and Data Warehouse and Business Intelligence Services
    • Customization of products
    • Marketing products and services that are personalized to you
    • Obtaining lookalike audiences

Parties You Authorize, Access or Authenticate:

  • Other Users
    • Any information that you may share in a review posting or online discussion or forum is intentionally open to the public and is not in any way private. We recommend that you carefully consider whether to disclose any personal information in any public posting or forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict
  • Other Individuals Directed by You
    • We will share your personal information with other individuals as directed by you, for example if you use Minted to send products to another individual
    • You may specify an email address for the recipient if you wish for us to send them an email notification 'gift message.' The shipping recipient will not be opted in to any marketing distribution lists without their explicit permission
    • We may disclose your information to users and guests invited by you to use services that you have requested, including without limitation customer generated Minted Websites. You may also choose to share your personal information publicly in connection with our services, including Wedding Websites, if provided
  • Social Media Services
    • We will share your personal information if you intentionally interact with any social media service through the Services, to the extent authorized by you and/or the terms of the social media services
  • Third-Party Business Partners You Access Through the Services
    • To meet or fulfill the reason you provided the information to us

Legal and Investigation Matters: We may disclose personal information in order to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We also may share personal information when we believe it necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

Business Transfers: Furthermore, if we choose to buy or sell assets, user information is typically one of the transferred business assets. If we, or substantially all of our assets, were acquired, or if we were to go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party, and we would share personal information with the party that is acquiring us or our assets. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy.

Access and Deletion

You may edit your Minted account information at any time. You can opt in or out from future communications of special offers and new product information, or you can unsubscribe by following instructions contained in the messages you receive or by contacting privacy@minted.com. We may send you certain communications relating to our service, such as service announcements and administrative messages that are considered part of your account membership. We do not permit you to opt-out of receiving those messages.

You may request closure of your account by contacting us at privacy@minted.com. If you do this, we may retain the personal information in your account in our systems, even if your account is inactive. To request permanent deletion of your Personal Information, please follow the process for deletion described under “California Privacy Rights,” “Additional Information for Residents of Other States” – or “EU Residents” below.

CALIFORNIA PRIVACY RIGHTS

The California Consumer Privacy Act, (Civil Code Section 1798.100, et seq.) (“California Law”), provides California residents with additional rights as described below. As a matter of company policy we extend the California rights, which we believe to be most protective of consumers, to all US customers, although we honor requests under other comprehensive state privacy laws in effect as well. We will continue to honor requests under other applicable state and other laws as they are adopted after the date of this Policy. For this section, we use the terms “personal information,” “share” and “sale” as those are defined in California Law.

Collection of Personal Information

We collect (and have collected over the past 12 months) the categories of personal information described under the “Information Collected” section, from the sources of personal information described under the “Information Collected” section, for business or commercial purposes as described under “Our Business and Commercial Purposes for Collecting Personal Information.” To learn how we use this information, see “Use of Information.”

Disclosures of Your Personal Information

In the past 12 months, we may have disclosed your personal information for a business or commercial purpose described in the “Information and Disclosure” section. For a description of the categories of third parties with whom we have shared personal information for a business purpose, see “Information and Disclosure.”

Sales and Shares of Personal Information

We do not sell your personal information for monetary profit. However, we engage in certain information disclosure activities that may be considered “sales” or “sharing” under California Law. In the last 12 months, we may have sold or shared the following personal information:

Category Business or Commercial Purpose Categories of Third Parties to Whom Personal Information was Disclosed That May be Considered a “Sale”/“Sharing” Under California Law
Personal identifiers/contact information
  • For third-party companies to perform services on our behalf, such as personalized marketing, advertising, and audience measurement
  • Advertisers and advertising networks
  • Data warehouse partners
  • Marketing Cooperatives
  • Data Analytics Platforms and Providers
  • Social Networks
Customer records identified by state law
  • For third-party companies to perform services on our behalf, such as personalized marketing, advertising, and audience measurement
  • Advertisers and advertising networks
  • Data warehouse partners
  • Marketing Cooperatives
  • Data Analytics Platforms and Providers
  • Social Networks
Commercial information
  • For third-party companies to perform services on our behalf, such as personalized marketing, advertising, and audience measurement
  • Advertisers and advertising networks
  • Data warehouse partners
  • Marketing Cooperatives
  • Data Analytics Platforms and Providers
  • Social Networks
Internet or other similar network activity information
  • For third-party companies to perform services on our behalf, such as personalized marketing, advertising, and audience measurement
  • Advertisers and advertising networks
  • Data warehouse partners
  • Marketing Cooperatives
  • Data Analytics Platforms and Providers
  • Social Networks
Imprecise geolocation data as implied by your IP address
  • For third-party companies to perform services on our behalf, such as personalized marketing, advertising, and audience measurement
  • Advertisers and advertising networks
  • Data warehouse partners
  • Marketing Cooperatives
  • Data Analytics Platforms and Providers
  • Social Networks
Inferences drawn from other personal information and the above
  • For third-party companies to perform services on our behalf, such as personalized marketing, advertising, and audience measurement
  • Advertisers and advertising networks
  • Data warehouse partners
  • Marketing Cooperatives
  • Data Analytics Platforms and Providers
  • Social Networks

We do not knowingly share or sell the personal information of consumers under 18 years of age.

Your Rights Under California law

California Law provides consumers with specific rights regarding their personal information. The following section describes your California Law rights and explains how to exercise those rights. Your California Law rights include the:

Right to Know or Access: You have the right to request certain information about our collection and use of your personal information over the past 12 months. In response, we will provide you with the following information, as requested by you:

  • The categories of personal information that we have collected about you
  • The categories of sources from which that personal information was collected
  • The business or commercial purpose for collecting, sharing or selling your personal information
  • The categories of third parties with whom we have shared or to whom we have sold your personal information
  • The specific pieces of personal information that we have collected about you
  • If we have shared or sold your personal information to any third parties for a business purpose over the past 12 months, the categories of personal information shared with each category of third party recipient

Right to Delete: You have the right to request that we delete the personal information that we have collected about you. Under California Law, this right is subject to certain exceptions: for example, we may need to retain your personal information as required by law or we may need to retain your data to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request. If we are not able to comply with your request for data deletion, we will let you know we are unable to comply and the reason why.

Right to Correct Inaccurate Personal Information: You have the right to request that we correct inaccurate personal information that we maintain about you. We will take into account the nature of the personal information and the purposes for which we process it. We may require documentation from you in order to process your request, including your name, email address, phone number, and request details.

Right to Opt-Out of Personal Information Sale or Sharing: While we do not share your personal information in exchange for money, we may disclose certain information about you for purposes that may be considered “sharing” or a “sale” under California Law. If we sell your personal information to or share such information with third parties, you have the right to opt out of the sale or sharing of such information. To exercise the right to opt out, you (or your authorized representative) may submit a request to us by visiting the Your Privacy Choices link on the Website homepage. Once you have submitted a sharing and sale opt-out request, we will not ask you to reauthorize the sharing or sale of your personal information for at least 12 months.

If you have an opt-out preference signal enabled, you will automatically be opted out of the sale or sharing of your information, but we may ask you to confirm your preference if you have previously consented to the sale or sharing of your personal information. For additional information regarding how an opt-out preference signal will be processed and how you can use an opt-out preference signal, please see “Other Matters – Website Cookies” below.

Right to Non-Discrimination: We will not discriminate against you for choosing to exercise any of your rights. If you exercise certain rights, understand that you may be unable to use or access certain features of the Website.

Exercising Your Rights: To exercise the rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected personal information, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not be able to honor requests that do not meet these criteria. We will only use personal information provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.

We will work to respond to your Valid Request within 45 days of receipt, though this time period may be extended under California Law if we need more time to complete your request. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request. You may submit a Valid Request using the following methods:

  • Submit a form at this address: here
    • Fill out the form with your customer status (press one of the three buttons), name, country and state of residence, and email
    • Verify your identity by describing your last purchase with Minted or, if you haven’t made a purchase or don’t remember it, upload an identity document as described
    • Select the button for the type of request (described above in this section or below under USERS FROM OUTSIDE THE USA) you are making
    • If you’d like, you can describe your request briefly in the text box provided
    • We will send you an email when we’ve verified your identity
    • In the email, click the “Confirm Email” button
    • You will receive a confirmation of your request
  • Call us at: 855-949-2050
    • Leave a message for us with the information described above
  • Email us at: privacy@minted.com
    • Include the information described above in your email

You may also authorize a parent, guardian (if you are under 13 years of age), conservator, person to whom you have given power of attorney, or an authorized agent to exercise your rights on your behalf. If using an authorized agent, you must provide them with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your authorized agent when they make a request on your behalf.

Retention of Personal Information

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, for one year after your account becomes inactive, as needed to provide you Services you have requested, or to comply with applicable legal, tax or accounting requirements). This may also include situations where litigation is pending or ongoing and such information is subject to a legal hold. When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. Where we rely on your consent, you have the right to withdraw it at any time in the manner indicated when you consent. After you have requested that your account be closed, we will retain the personal information for one year upon which it will be deleted. If you have questions about or need further information concerning the retention of your personal information, please email us at privacy@minted.com.

Sensitive Personal Information

At this time we do not collect “Sensitive Personal Information” as defined by California Law, except to the extent that Minted artists provide demographic Sensitive Personal Information voluntarily. Minted uses this information for internal purposes only unless specifically authorized by the Minted artist. Please note that we only use and disclose sensitive personal information as permitted under California Law and/or without the purpose of inferring characteristics about a consumer. You can opt out of these uses by:

Notice of Financial Incentive

We may offer you various incentives, including special offers, discounts, rewards, and coupons in exchange for providing your email address and/or phone number (each such offer, a “Sign-Up Promotion”). Categories of personal information that may be collected pursuant to a Sign-Up Promotion are limited to your contact information (e.g., email address or phone number).

We do not assign a monetary value to the data we collect, but based on a good-faith estimate, we believe the value received from your personal information is reasonably equal to the value of the benefit we offer you. We have calculated such value by taking into consideration, without limitation, relevant factors related to the estimated value of such information to us, as set forth under California Law.

If eligible, you may opt into a Sign-Up Promotion by submitting your email address or phone number as prompted on our Website. By doing so, you agree to any applicable terms presented at the time of sign-up, the terms described in this Policy, and our Terms & Conditions.

You have the right to opt out of a Sign-Up Promotion at any time, including the receipt of any marketing communications sent in connection with it, by using one of the methods described above under “Your Rights Under California Law - Exercising Your Rights” above or opt out of email or SMS messages directly through those channels.

Your Rights Under “Shine the Light”:
California’s “Shine the Light” law (Cal. Civ. Code § 1798.83) permits California residents to request and receive, once per calendar year and free of charge, information about our sharing of their personal information (if any) with third parties for their own direct marketing use. If this applies, which it generally does not, you may obtain the categories of personal information disclosed and the names and addresses of all third parties that received personal information for their direct marketing purposes during the immediately prior calendar year (e.g., requests made in 2026 will receive information about 2025 sharing activities). To request a copy of the information disclosure provided by Minted pursuant to Section 1798.83 of the California Civil Code, please contact us via email at privacy@minted.com or by mail at Minted, 747 Front Street, Suite 200, San Francisco, CA 94111; Attention: Privacy. To make such a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a California resident, and provide a current California address for our response. We may require additional information to confirm your identity before responding to this request. Please allow up to 30 days for a response.

ADDITIONAL INFORMATION FOR RESIDENTS OF OTHER STATES

Eligible residents of states in which there is a comprehensive privacy law in effect, including Alabama (May 2027), Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Louisiana (January 2027), Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oklahoma (January 2027), Oregon, Rhode Island, Tennessee, Texas, Utah, Vermont (January 2028), and Virginia, also have rights with respect to the personal information, also known as personal data, that we collect about you. This section supplements this Policy and applies solely to eligible residents of U.S. states with applicable comprehensive privacy laws in effect. Any terms not defined in this section have the same meaning as defined under applicable law. Subject to certain exceptions, if you are an eligible resident of one of these states, you have certain privacy rights which may include, depending on your state of residency:

  • Right to Know or Access: You have the right to confirm whether we process your personal information and the categories of personal information processed, and to access such personal information. You also have the right to obtain your personal information in a portable, and to the extent reasonably feasible, readily usable format that you can transmit without hindrance. In addition, Delaware and Maryland residents have the right to obtain a list of the categories of third parties to which we have disclosed their personal information, Connecticut, Minnesota, and Oregon residents have the right to receive a list of specific third parties to which we have disclosed any personal information, and Vermont residents have the right to receive a list of all third parties to which we have sold personal information.
  • Right to Delete: You have the right to request that we delete the personal information you have provided to us or that we have otherwise obtained about you.
  • Right to Correct: You have the right to request that we correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing of your personal information.
  • Right to Opt Out: You have the right to opt out of the processing of your personal information for the purposes of (i) targeted advertising, (ii) the sale of your personal information, and (iii) profiling in furtherance of decisions that produce legal or similarly significant effects.

Please note that we do not engage in such profiling as defined under applicable law, but we may “sell” or use your personal information as described in “Use of Information” for targeted advertising purposes. If you have an opt-out preference signal enabled, you will automatically be opted out of the sale or use of your information for targeted advertising, but we may ask you to confirm your preference if you have previously consented to such processing activities. For additional information regarding how an opt-out preference signal will be processed and how you can use an opt-out preference signal, please see “Other Matters – Website Cookies” below.

  • Right to Appeal: You have the right to appeal our decision with regard to your request to exercise any rights described herein.

The exact scope of these rights may vary by state. You do not need to create an account with us to exercise your state privacy law rights. You may exercise these rights by using one of the methods described above under “Your Rights Under California Law - Exercising Your Rights”. In addition, to the extent you have provided consent for our collection and/or processing of your personal information and wish to revoke that consent, please contact us via the methods described above under “Your Rights Under California Law - Exercising Your Rights”.

 

USERS FROM OUTSIDE THE USA

Your personal information will be collected and stored in the United States, and subject to the laws of the United States. If you reside in a country outside the United States, please note that the data protection and privacy laws of the United States may not be as protective as the laws in your country. You agree that except to the extent laws of another jurisdiction are directly applicable to Minted, the laws of the United States and the State of California will govern the processing of your personal information, including any obligations of security and third party sharing.

EU Residents

If you are a resident of the European Union (“EU”), United Kingdom, Liechtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data.

For this section, we use the terms “Personal Data” and “processing” as they are defined in the GDPR. Minted will be the controller of your Personal Data processed in connection with the Services.

If there are any conflicts between this section and any other provision of this Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following applies to you, please contact us at privacy@minted.com.

WHAT PERSONAL DATA WE COLLECT FROM YOU

For information on what Personal Data we collect from you, please see the “Information Collected” section. For information on how we use that Personal Data, see the “Use of Information” section.

LAWFUL BASES FOR PROCESSING PERSONAL DATA

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.

  • Contractual Necessity: We process the following categories of Personal Data as a matter of “contractual necessity”, meaning that we need to process the data to provide you with the Services, for example to create your account, complete your order, ship your product, and provide customer support. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services that require such data.
    • User account data (your email, username and password)
    • Sign-up contact information (your name and email)
    • Transaction data (details of your order, phone number, billing and shipping addresses)
    • Credit card information (to process your order)
    • Contractor information (so that we can provide you with sales commission reporting and payment)
    • Customer support data (so that we can provide you with support)
  • Legitimate Interest: We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties.
    • User account data
    • Your contact information email address for marketing purposes
    • Contractor information
    • Analytics and usage data
  • Our legitimate interests include:
    • Marketing of our products and services
    • Order processing
    • Account creation
    • Provision of customer support
    • Sales commission reporting and payment
    • Affiliate commission reporting
    • Web analytics
  • Other Processing Grounds: From time to time we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

 

HOW AND WITH WHOM WE SHARE YOUR DATA

Please see the “Information Sharing and Disclosure” section above.

HOW LONG WE RETAIN YOUR PERSONAL DATA

See “California Privacy Rights - Retention of Personal Information” above for a description of how long we retain your personal information.

WHAT SECURITY MEASURES WE USE

We seek to protect Personal Data using reasonable technical and organizational measures based on the type of Personal Data and applicable processing activity. Please see the “Security” section below.

WHAT RIGHTS YOU HAVE REGARDING YOUR PERSONAL DATA

You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email privacy@minted.com or write to us at Minted, 747 Front Street, Suite 200, San Francisco, CA 94111; Attention: Privacy. You can also submit a request at the following web form, by following the instructions outlined under “Your Rights Under California Law - Exercising Your Rights”. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.

  • Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also access certain of your Personal Data by reviewing “my account” available here
  • Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly through our “my account” feature available here
  • Erasure: You can request that we erase some or all of your Personal Data from our systems
  • Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time
  • Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible
  • Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes
  • Restriction of Processing: You can ask us to restrict further processing of your Personal Data
  • Right to File Complaint: You have the right to lodge a complaint about Minted’s practices with respect to your Personal Data with the supervisory authority of your country or EU Member State

 

TRANSFERS OF PERSONAL DATA

The Website and Services are hosted and operated in the United States (“U.S.”) through Minted and its service providers. Any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being processed by Minted in the U.S. and will be hosted on U.S. servers.

QUESTIONS REGARDING YOUR PERSONAL DATA

If you have any questions about this EU Residents section or our data practices generally, please contact us using the following information:

  • Name: Minted, LLC
  • Physical address: Minted, LLC; 747 Front Street, Suite 200, San Francisco, CA 94111; Attention: Privacy
  • Email address for contact: privacy@minted.com

Individuals and the data protection supervisory authorities in the EU/EEA and individuals and the data protection supervisory authority (“ICO”) in the UK may also contact our data protection representatives according to Article 27 GDPR:

EU: DP-Dock GmbH, Attn: Minted, LLC, Ballindamm 39, 20095 Hamburg, Germany
UK: DP Data Protection Services UK Ltd., Attn: Minted, LLC, 16 Great Queen Street, Covent Garden, London, WC2B 5AH, United Kingdom
www.dp-dock.com
minted@gdpr-rep.com

OTHER MATTERS

DO NOT TRACK NOTICE

Do Not Track ("DNT") is a preference available in many web browsers which allows you to inform websites you visit that you do not want them collecting information about you. Minted endeavors to respond to industry standard DNT signals. For further details regarding DNT, visit donottrack.us.

WEBSITE COOKIES

A cookie is a small data file that your computer downloads from the Website, containing information about you to facilitate interaction with the Website and our Services. Cookies make it possible for us to store contents of your shopping cart until you are ready to check out, and to recognize your browser when you visit. By doing this, we can personalize your visits and save you time during checkout. Cookies can also enable us to track and target the interests of our users to enhance the experience on the Website. If you reject the cookie, you may still use the Website. However, in order to enjoy the full benefits of being a registered user of the Website, your browser must be set to accept cookies. For more information about our use of cookies and how to change your browser settings, please see our Cookie Policy.

When browsing the Website, cookies from other websites (known as “third party cookies”), may be placed on your computer and we may also permit third parties to use web beacons and similar technologies. These may be used to help us better understand how the Website and our services are accessed and used, including for web analytics, placing advertising on those sites in the future or for other purposes. Among other things, advertising may be targeted at you based on the fact that you have visited the Website and it has been personalized based on your browsing activity. If you see one of these advertisements but would prefer to opt-out you can do so using the 'i' icon on the top-right of the advertisement. For more information about cookies, including links to web browser instructions for disabling and managing such technologies, visit https://optout.networkadvertising.org.

Residents of certain states with a privacy law in effect may also have the right to opt out of sales and sharing/targeted advertising via cookies by using an opt-out preference signal. We recognize a Do Not Track signal and The Global Privacy Control signal. You can visit https://globalprivacycontrol.org to learn how to configure your device to send such signals. We will honor and process opt-out preference signals in accordance with applicable law. Please note that your opt-out choice will only apply to your use of our Website through the current browser or device you are using and only so long as that browser’s cookies are not erased. You will need to configure each device and browser you use to visit our Website to send such signals to completely opt out using this method. Please note that you may still receive generalized ads after opting out and an opt-out preference signal will not impact essential cookies used on the Website.

EMAIL MARKETING

By creating an account, purchasing our products or saving a design on the Website, you may be opted into receiving email messages. These messages could include changes to features of our service and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these types of promotional communications from us, you may (i) select the unsubscribe link which is present in each email, (ii) update your email preferences in account settings, (iii) contact customer service at any time, or (iv) email privacy@minted.com. Opting out may prevent you from receiving email messages regarding special offers, improvements, or other updates from Minted.

SECURITY

When our registration or order forms ask you to enter sensitive information (such as credit card number), that information is encrypted for transmission. When you provide information via these forms, we use SSL encryption and this should be indicated by a ‘lock’ or similar icon in web browsers such Microsoft Edge, Apple Safari, Google Chrome and Mozilla Firefox.

Minted seeks to implement reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

DISPUTE RESOLUTION

As this Policy is part of our Terms of Service, and except as described under “Transfers of Personal Data,” any disputes involving you and us that relate to privacy or the use of your information, and that arise out of or are related to this Policy or our services, will be subject to our Terms of Service, including any provisions regarding the limitation of damages and liability, choice of law, and dispute resolution. Any dispute resolution proceedings will be conducted only on an individual basis and not in a class or representative action or as a named or unnamed member in a class, consolidated, representative or private attorney general legal action. Your access and use of the Website signifies your explicit consent to this waiver.

UPDATES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Policy at any time without prior notice. For this reason, we encourage you to review this Policy whenever you purchase products from us or use the Website so that you may be informed of any updates. Amendments to this Policy are effective immediately when posted on this Website. Your continued use of the Website after posting of amendments will be deemed your acceptance of the changes to this Policy.

You can determine when this Policy was last revised by referring to the date it was “Last Updated” above.